Website Privacy Statement

Total Global Insurance Services website is owned by Total Global Solutions Inc DBA Total Global Insurance Services , which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Total Global Insurance Services, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Total Global Insurance Services website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Collection and Use of Personal Information

Total Global Insurance Services collects three types of information about our users: Non-Personal Information, Personal Information and financial information.

• Personal Information: Name, email address, phone number, mailing address, and other identifying details provided when requesting quotes, signing up for newsletters, or contacting us.

• Non-Personal Information: Browser type, IP address, cookies, device information, operating system, referring website, and website usage data collected automatically like search query (keywords entered into a search engine); the date and time the access occurred; which resources were accessed. Non-personal information is only used in aggregate form in order to track and improve the efficiency Total Global Insurance Services website.

• Financial Information: Payment details when you make transactions on our Site.

Total Global Insurance Services collects and uses personal information to provide you with the products and/or services you have requested from us and to contact you in order to provide you with product-related information, including: news; training and support; customized services; product documentation; promotional materials. You may at any time withdraw your consent to any further collection, use or disclosure of personal information by giving us reasonable notice.

Disclosure of Personal Information

To enable Total Global Insurance Services to efficiently provide the products and services you have requested, Total Global Insurance Services may share your personal information with third parties who are acting on Total Global Insurance Services behalf as agents, suppliers or service providers. Such third parties are only provided with such information as is necessary for the purpose stipulated by Total Global Insurance Services and are subject to strict terms of confidentiality. Total Global Insurance Services will not otherwise disclose your personal information to any person or any organization, and Total Global Insurance Services will never sell your personal information to anyone. If you have questions or concerns about the disclosure of your personal information, or if you believe your information has been improperly disclosed by Total Global Insurance Services, contact our Customer service at the address contained at the end of this Privacy Statement.

Total Global Insurance Services is dedicated to keeping its records up to date. As long as we have a business relationship, we will periodically verify that our records are accurate with you. When you engage us for services, we will request that you provide us with authorization to contact you periodically in this regard. If at any time you feel that our records are inaccurate, or that your information has been used for a purpose other than that intended, please contact our Customer service at the address contained at the end of this policy.

How We Use Your Information

We may use the collected information for:

• Providing and improving our services

• Processing quote requests and insurance applications

• Communicating with you about policy information, updates, and promotional offers

• Personalizing your experience on our Site

• Enhancing website functionality and security

• Complying with legal and regulatory obligations

• Preventing fraud, identity theft, and unauthorized transactions

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via general@totalglobalinsurance.com.

Security

Total Global Insurance Services is committed to the security of your personal information and Total Global Insurance Services has policies and procedures in place to protect the privacy of your personal information. Personal information shall be protected in a manner commensurate with its sensitivity and reasonable steps will be taken to prevent it from being stolen, lost, accessed, copied, used or modified without permission.

Confidentiality

When you download, view or send to Total Global Insurance Services documents of a confidential nature, we offer the use of a secure server. The secure server software (SSL) encrypts any information that is sent to you and protects against unauthorized access. However, no data transmission over the Internet or wireless network can be guaranteed.

Access to Information

Customers in certain jurisdictions may have the right to access the information that we collect about them. Customers may request at any time that they be given access to view the information, and recommend to us any corrections that should be made. After receiving a request, and subject to any applicable laws preventing Total Global Insurance Services from providing access, we will contact the requesting customer within a reasonable amount of time to arrange a date and method for providing the access that has been requested.

If you believe that there is an error in the information we have on file about you, you can request, in writing, that our Customer service review and correct the information as necessary. When you file your submission you should include a copy of the updated, correct information. The customer service department will verify the authenticity of the submitted documents, as well as their validity for our purposes prior to updating our records.

Total Global Insurance Services Privacy Statement is not intended to create any contractual or other legal rights in or on behalf of any party. Total Global Insurance Services reserves the right to change this Privacy Statement at any time by posting revisions on its websites.

If you have questions or concerns about the security of your personal information, or if you believe your information has been improperly released, contact our Customer service at the email address or the mailing address contained at the end of this Privacy Statement.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

You may contact Total Global Insurance Services as follows:

3230 E Imperial Hwy
Suite 300
Brea, CA 92821

general@totalglobalinsurance.com